All well and good, cheap plan while there is no issue. My phone got damaged, it's been a week tying to get my number back from Felix Mobile and just been told it will take another 4 business days. I had to submit ID 3 days, submit ID again 4 days, they came back asking if I want eSIM or physical (bare in mind I started the whole process asking for an eSIM) another 4 days. God knows how many more steps and extentions they will do. Noone in customer service can help, just keep apologising. I am logged out of everything, can't use maps, no bank cards, no access to my bank account, no messages.
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