Edit 2: Still trying to fix my issue. Today email sends me to chat and chat tells me to email. Yet to see if anything gets fixed.Edit: I managed to verify my ID but still jabe not recieved any emails and support chat is closed for the day so another day goes by without my problem solved. It would be so good if the service worked well enough they didnt need human staff but that is not the case. I will see hpw I go with them tomorrow I am now on the 5th try of sortung out an issue. They keep charging my account for a service I havent activated. Today they said they will refund me. The other issie is that I need to verify my ID to set up the esim service but my ID is not accepted even though its government issued. They keep saying someone will email me but I haven't got any emails from them now they are telling me to check spam but I did a search and the only emails are about payments that failed that should never have been charged to begin with. Its a nightmare dealing with their chat it takes hours to even start getting somewhere then by the time you almost do the day is over and you have to start again the next day or in my case the next time I remember. 5 days for a refund to clear seems excessive especially when they should never have taken any money.
Claim your business profile now and gain access to all features and respond to customer reviews.
