As a new customer, I expected a smoother experience, but activating my SIM was a nightmare. It took 10 minutes just to reach a human, with the rest of the time stuck with bots. Even then, responses were painfully slow—20–30 minutes per reply. When I provided my number for porting, I had to wait another 30 minutes, and if the app logged out, I had to start all over again.This process is frustrating, inefficient, and extremely disappointing. I hope the service improves response times and makes support more user-friendly.
Claim your business profile now and gain access to all features and respond to customer reviews.
