I must admit that if you require any assistance you will have better luck not even bothering. 4 and a half hours ive been waiting for someone to connect with me through their apps live chat and im still waiting as I write this review. Surely felix have staff and surely in today's times telcos can't expect to run a service without having a contact number should assistance be sought. The only thing that is keeping me from walking is the price. Even though felix use Vodafone and reception can be pretty lame depending where you are, the whole customer satisfaction thing is close to non existent with felix. Each to their own.
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