I have been a Felix customer for over 4 years and today I have been so frustrated that I have to make a review.It's been a few months where my phone will go into SOS for no reason and dispite restarting my phone or turning on and off flight mode, it won't change anything. This results in me unable to make phone calls or receive one. Worse - I can't receive any text on time, which results in me being blocked out of my trading platform, bank account because many of those require OTP to login. I have to wait on the phone for 30 mins or more to speak to my trading account or bank customer service to get them unblocked. I am considering changing service provide now.
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