I recently purchased an LTX50 amp direct from Fender. I have enkoyed the first few weeks of playing, practicing, rehearsing with this amp as well as the footswitch. The speaker is terrific and gives the low end that most modellers miss.
I had an issue with the amp connecting to my MacBook and opening the Fender Tone app. I contacted customer suppoer and exchanged emails with Kane Kitchen. I got a little anxious and frustrated with the exchange (my fault). In the end, Katie was a fabulous representative of Fender. She made sure I had everything I needed , and we discussed that Fender TOne is not written for laptops only mobile devices.
It is difficult to find people these days who maintian a leel head, are intiotove and mindful of the person they are dealing with. Katie is just that. And more.
I am fortunate to have worked through my issues with her.
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An American icon, Fender was founded in Southern California and has established a worldwide influence that extends from the studio to the stage—and beyond. Everyone from beginners to the world’s most acclaimed artists have used Fender instruments, amps and gear, making the company not only a revered industry leader but a cultural symbol that resonates globally. Nearly seven decades since founder Leo Fender built his first electric guitar, Fender’s reach transcends instruments and accessories, encompassing a range of innovative digital experiences that fuel musical expression and serve players at every stage–on every stage.See more
