I reached out to the company for a return on the same day I received the item, November 24th, and the package remains unopened. They informed me that it was my responsibility to send it back. I pointed out that their return policy includes a pickup service, which I was willing to pay for. They mentioned they would send a return label but then ceased all communication via email. I also tried contacting them on WhatsApp, but they stopped responding there as well. I would not recommend this service at all.
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Femaş Group was established in 1978. We have built seven production facilities, six in Kayseri and one in Istanbul. The site in Istanbul has 175,000 m² of buildings on a 250,000 m² site. We are a big family of 1,750 people keen to accomplish our mission which is to provide solutions with a wide range of production and to show our differences instead of offering similar or equivalent products by analysing the needs, demands, and challenges in 130 countries on 6 continents. Our aim is to combine our technology, labour and knowledge with our experience and to focus on solutions that most companies cannot even imagine.
Our group of companies: Ferel Electronics, Mamur Technology, Mabaş Metal, Re-Ma Metal, and Remay have been structured to ensure that each specialises in their own field by focusing on in-depth development of unique superior products.
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