So 13 years ago i bought a Kapex KS120.A few weeks ago festool called me and told me the saw needed a safety check as an minor issue were found in older saws.Festool send me an empty box and a guide how to pack the saw. i packed it in the box and called ups to come and pick it up. 7 days later the package was returned from service, and when i unpacked the saw i were amazed of the level of the service quality,it was almost like receiving a brand new saw. Thumbs up for amazing service and fantastic support all the way through the process.
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