The only good service I see from them is being able to hold the packages for longer time. The rest all is worse.The problem is when one is paying for amazon/walmart or any delivery company for next day delivery, Fetch makes that useless. Its worse because a new apartment I'm moving to is taking a $10/month for this package service($10 for a delayed delivery?).They do show same day delivery, but there are time windows when you can get your package to you. And then Fetch doesn't update that they received a package immediately. So, you are almost loosing a day if your package is delivered at the end of day or so.Now about the staff, I'm not sure who they are hiring for delivery. It has occurred more than thrice for me that my package came out for delivery and never reached me. When asked, the reply was the delivery person has left. I don't think they left, I mean if they left they can reach out to them the next day and get the packages but that's not the case. So you can understand what happened to the packages or who the delivery person is(its not they left but it's **eft). The problem with this is when you buy an item on huge discount/sale, the reimbursement you get is what you paid for. I wish they try to give the product because Fetch missed delivering the product, not just the product but the deal that I waited/spent time on finding.So bad at addressing missing packages and bad at delaying the premium deliveries one pays for.I wish the apartment communities look for more better options than this.
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Getting a package—whether it’s a meal plan, a hot pair of shoes, or a new couch is fun. We aim to keep it that way, because delivery happiness shouldn’t end with a lost package, a moldy perishable, or a box teasing you from inside a locked leasing office.
So we designed a solution that removes the package burden from property managers and gives residents a delivery experience worthy of their excitement. That is, we allow property managers to focus on their core business (not package delivery), and bring every package safely to its owner’s waiting hands.See more