Their products are really good, and I have really enjoyed using their razor blades for a smooth shave. I also really enjoyed in the beginning that I could send over my used blades for recycling. Is that still a thing? I’m not sure as it’s not advertised and when buying blades, they never come with the option to return used blades.
The things I don’t like about this brand is that their website and app are very lacking, with the focus of the interface clearly being on looking pretty instead of being user-friendly. For example, navigating to one’s account is a hassle and sometimes doesn’t even show up on the website despite numerous refreshing, and you really can’t do much on the app.
The thing that I find MOST annoying, is if you subscribe to a refill plan, getting it modified or cancelled is a hassle because you need to contact customer service, usually via email. While their responses are relatively quick, it’s rare to come across a brand that needs direct contact with customer service to modify a subscription, instead of being able to do it yourself on the account portal. For this reason alone, after having put up with it for a good while, I’ve decided to look at other brand options for a razor subscription. It’s a first-world problem, _but_ when other brands find it so easy to have a user interface that allows the customer to modify plans themselves, why can’t FFS?
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FFS is a female first brand created to make shaving and beauty effortless. We deliver premium razors and simple skincare straight to your letterbox with flexible subscriptions that work around you. Everything is recyclable, cruelty free, and designed with women in mind.
Our razor was rated Best Buy for performance and quality in Which? independent testing, scoring top in the UK. With a durable metal handle and diamond coated blades, it is built to last and gives a smoother, closer shave.
You can also build simple routines for shaving, body care and skincare, with products designed to slot seamlessly into your day without the faff.
No faff. No pink tax. Just products that perform.See more
