My partner ordered me a watch for Christmas, got delivered today. Opened package to find it wasn't working. Had to drive a 20 mile round trip to a store, Merry Hill, turns out the battery was flat. When I questioned why it wasn't checked at point of shipping, store assistant stated it could have gone flat during postage. Either way, it wasn't working at point of delivery. Unacceptable. Store assistant replaced battery and is now working fine. F Hinds should check the battery, check how long it's been in stock and deliver with a fresh battery.
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Perhaps you have noticed an F.Hinds on one of many high streets and shopping centres across England, Scotland and Wales - and we hope we have had the pleasure of serving you in one of our 120 jewellery stores. 2024 saw us crowned "Retail Team of the Year" at the UK Jewellery Awards, and we're proud to say that our independent, family owned and run jewellers is celebrating its 170th birthday in 2026.See more
