I have owned my phone number for many years and recently transferred it from T-Mobile to Google Fi. Google Fi never clearly stated that **you cannot activate their service outside the U.S.** — yet they allowed the number porting. Now my number is locked with Google Fi, and T-Mobile cannot transfer it back. I’ve been without any service for *over 48 hours*. I have spent countless hours talking and messaging with both Google Fi and T-Mobile support, with zero resolution. The stress and frustration is affecting my mental and physical health. Google Fi must immediately restore my service or release my number. They must also clearly warn customers: if you are outside the U.S., you **cannot activate** the line. I will share this across all review platforms until this is resolved.
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