I received an unexpected call from the installation team two days before the scheduled date for broadband, checking if it would be convenient for them to come by and complete the setup. It was, and they finished in just 35 minutes. The equipment is more advanced than other providers, as this service operates its own network, and it's truly impressive! I live in a uniquely shaped house on a hill with two extensions below the main level, and the signal is fantastic! Additionally, I needed to port my original number, which typically takes some time, and my father, who is 83 and hard of hearing, needed assistance. When I reached out to the support team, they provided a temporary number in just TEN MINUTES! I'm currently in London for work while he is up north, so being able to call him without delays was a relief. Previously, he struggled to hear on the old copper line, but with this new VOIP, he can hear perfectly. My father, at 83, still works two days a week as a barber, and I'm now upgrading his business line with this service. If you're looking for a reliable service from genuine people who communicate clearly and don’t just read from a script, I highly recommend reaching out to this team. I'm a huge fan. Thank you all for your outstanding support!
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Fibrus is an award-winning company created in Northern Ireland to bring Fibrefast Full Fibre Broadband to homes and businesses across NI & UK. So, you’ll no longer have to rely on the legacy of slow copper wires for your service.
Our team of dedicated professionals are locally based, so you can count on excellent customer service and technical support when you need it.See more