Please don’t use this company. The agent that sold the trust policy to my late father convinced us that having this is in place would make everything smoother after he died. This could not have been further from the truth!The estate side took months, I still ended up doing a lot of the work as initially the agent we had was completely incompetent. We then had several more who weren’t much better. They took weeks, sometimes months to reply to emails. This company are happy to take money from paying customers but once the paying customers has passed away they shroud their dealings in secrecy and hide behind ‘not being able to tell you’ in order to take more money. They use their own expensive contractors and then won’t tell you how much they cost! As other reviews say they make an already difficult time much more difficult. If you are reading this review as someone thinking of using them, don’t! If they are already involved and you can find a way out do.
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