If I could give this company a - I absolutely would. I can not believe how unprofessional they are, they show no empathy at all at all time which is already difficult enough. You literally have to beg to get any information out of them, ring up daily to push them to do their job, you are not allowed contact with the agent and you are made to feel like you shouldn’t be asking questions on the situation. Kept in the dark the whole way along and given snotty emails back. The house was sold and the new owners had already put a to let sign up, but we were not told the house was sold and was only aware of this because we went around to my late mothers house to find the sign up. When finally discussed, all of a sudden it had sold and the signing of contracts was taking place 😡. ( my opinion the funds were being held and gaining interest). I could go on and on with the negative actions of this company. My mother and father would be turning in their graves if the knew what we have had to endure due to this shambles of a firm. AVOID for the sake of your loved ones!!
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