Avoid this service at all costs. The representative who sold the trust policy to my late father assured us that it would streamline everything after his passing. This was far from the reality! The estate process took months, and I ended up handling much of the work because the initial representative was utterly incompetent. We then encountered several others who were not much better. They took weeks, sometimes months, to respond to emails. This service is quick to accept payment from customers, but once a customer has passed away, they obscure their processes and hide behind claims of ‘not being able to disclose’ to extract more fees. They employ their own pricey contractors and refuse to disclose their costs! As noted in other reviews, they complicate an already challenging situation. If you’re considering using them, think twice! If they’re already involved, seek a way out.
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