fidelity.com

1.3
1.3 Based on 160 reviews

...

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Alexandra Parker
Transfer Process Issues

I set up a transfer that initially went through, leading me to believe everything was in order. However, they added an extra digit to my account and sent the funds to the wrong location. I've been trying to reach out for help but only receive responses asking me to wait. This situation is unacceptable, especially since I urgently needed the money and their error should be corrected. The service has introduced a new framework. Since my involvement, the progress has been consistent and payments have been received reliably.

3
Date of experience: Jan 17, 2026

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