fidiumfiber.com

1.2
1.2 Based on 21 reviews

...

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James Desjardins
Absolute lousy company!!. I was lied to about pricing was told for months it would be fixed. My serv

Absolute lousy company!!. I was lied to about pricing was told for months it would be fixed. My service area at the time was being offered a 45$ a month package for switching from a competing fiber company. low and behold they have been charging me 105$ a month. Customer service is a joke they tell you the problem will be fixed next billing cycle and just to enable autopay. Since October 2025 i have called them every month to tell them my billing is incorrect and the wrong promotion was applied to my account. Should have stayed with GoNetSpeed they may have been a little more expensive but at least the customer service was good!

1
Date of experience: Jan 30, 2026

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