1 ) Online chat was stopped2 ) You cannot speak to someone, You have to make an appointment for a call back. Which is several hours from the time you initially place the call3) This is the 4th call I have made to Fido (have been a customer since 2011) and they do not understand the questions and my description of the problem.I will most likely be cancelling Fido as my cell provider and going somewhere else. Our call centers should be moved back to Canada.
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