Review Time
worst company. their service dont work abroad. they will rob u. i got quote for 2 numbers, got charged for $180. they took me to collections. no one was never able to reach customer service. i have never been so disappointed in a company than fido. If u want to save money please pay extra a little bit more to other companies and save urself money and headache.
Very bad experience, customer service representative refused to do what he was told, i.e. cancel the service. He hung up on us. Terrible attitude, lousy manners, bad business strategy. These people do not deserve to get Canadian customers, as their whole approach to business is radically different from what Canada needs.
worst company ever. from poor customer service to scamming you. they will put a lot of fees and have poor communicating. u have ot book an appointment to talk to somenone. i got fined for getting a quote for a new number $180 when i never really activated them fully. i waited for solution no one ever got back to me
I purchased the basic plan for 100 GB. The first month was fine as I stayed within the limit, but the following month, I used up all the GB in just 15 days. I had to pay extra to add another 70 GB. After the upgrade, I used 60 GB out of 170 GB in that month. It's puzzling how there's such a big difference when my usage habits didn't change. I'm beginning to wonder if the company provided inaccurate information about my data usage to encourage customers to upgrade their plans. Has anyone experienced something similar?
The service used to be exceptional, but it has deteriorated significantly. The representatives are often rude, unprofessional, and lack knowledge about their offerings. Some seem to struggle with English. Honestly, even one star feels too generous for this poor service.
Customer service is okay, but the system doesn't function properly. It's difficult to reach anyone, and even when you do, the machine activates and no one returns your call. If you have an urgent matter, there's no way to get in touch for assistance or emergencies.
IT'S IMPOSSIBLE TO SPEAK TO A REAL PERSON WITH THIS SERVICE. THE VIRTUAL ASSISTANT IS NOT HELPFUL! OPTIONS FOR GETTING THINGS DONE ARE VERY LIMITED. THE COMPANY ALSO ADDS HIDDEN FEES AND BILLS YOU MONTHS IN ADVANCE. I PLAN TO SWITCH TO ANOTHER PROVIDER.
I’ve had a very frustrating experience with the customer service. I received a callback after my initial call, but things deteriorated from there. Their automated system is unbelievable—after my second call, I was completely blocked. No matter which option I chose, I couldn’t connect with a human agent. For a company of this size, this level of support is extremely disappointing. I hope they improve their phone system, as customers deserve better access to assistance.
I used this service for nearly two years, unaware of the poor coverage—constantly missing reception in places where others had it. After returning from a month in Asia, I found I was charged nearly $90 for roaming despite my attempts to disable it. I even received messages about roaming rates while abroad. I visited a store to explain my situation, but the representative responded aggressively. I left and switched to another provider, where I found much better service. If you’re considering this option, think about what you’re not getting for the discounted rates.
Claim your business profile now and gain access to all features and respond to customer reviews.
thehouselights.com
ebay.fr
sobanco.com
www.paddlegang.com
healingwarriorwellness.com
unitedstatesbookwriters.com
barklife.org
nationaldebtrelief.co.uk
mygadgetdynamo.com
beetradefx.com