The Figma business billing process is corrupt and disingenuous in my opinion.Any user can share artwork with others, such as clients. This makes those users a viewer. Fine right?Wrong. Let me explain why."Viewer" accounts can then upgrade themselves to editors and add themselves to other products such as Figjam. This carries a $540 annual cost per user per product, which they attempt to bill you upfront; Admins have to then proactively notice this, and manually go in and downgrade the account before the billing date rolls over to prevent this from happening.It's a predatory black hat process which aims to trick small businesses into paying more.The crazy thing about this is that viewers can also share, making more viewers that can then also make themselves editors. Viewer accounts are essentially a deliberate security hole in their user system, one that sees companies pay more by mistake, not by choice.
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Figma is a design platform for teams who build products together. Born on the Web, Figma helps the entire product team create, test, and ship better designs, faster.
