Don't pay for this service.I signed up for a Figma account based on my art director's recommendation. They asked for credit card information, and my intention was to use the product for the length of the project and then cancel, which is in keeping with their terms of service.However, you can never cancel. They just keep billing.I followed up with account management who told me how to switch to a free viewing account. I followed the instructions.They continued to bill me. I deleted my accountThey still continued to bill me, and when I wrote in to ask for next steps, they couldn't help me because I had deleted my account. So the charge remains. I followed up again with account support who said the charge would take 7 business days to reverse, and as of yet, there has been no reimbursement.I won't use Figma again, and they have wasted my time.
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Figma is a design platform for teams who build products together. Born on the Web, Figma helps the entire product team create, test, and ship better designs, faster.
