Terrible billing practices using dark patterns. If you try to downgrade, they simple create more seats and charge you more! Nothing can be refunded! Click remove or downgrade seat and that results in more charges that are instantly billed. $2000 dollars down the drain.
When I contacted support about it they scold and gaslight you saying it was the customer's mistake.
Will be cancelling our Figma subscription. We barely use it anyway now with AI getting so good.
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