I was surprised to find a $50 charge from the company after what I thought was just a single use of their PDF editor. I never intended to sign up for a subscription, nor did I use the service beyond that first attempt. When I reached out to the support team, they acknowledged the confusion and switched my account to a 'lifetime free plan,' but they refused to issue a refund for the charge. This approach feels misleading and unjust. They seem to be compelling users to retain a product that is only average, even if customers do not wish to continue. I strongly recommend steering clear of this platform.
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