files-edit.com

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1 Based on 32 reviews

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32 Reviews

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Lina Cook
Unauthorized Subscription Charge

I did not approve the subscription. I have been charged twice (for December and January) without my consent. At no time did I intentionally register on the platform or authorize any payments. What you are doing is deceptive: you claim that registration is free for a limited period, yet even after cancellation, the subscription remains active and charges continue. This is unacceptable. I request an immediate refund of the charged amount and written confirmation that my account has been permanently deleted. I expect a prompt response.

1
Date of experience: Jan 02, 2026
Hope Wilson
Unexpected Charge for a One-Time Use

I was surprised to find a $50 charge from the company after what I thought was just a single use of their PDF editor. I never intended to sign up for a subscription, nor did I use the service beyond that first attempt. When I reached out to the support team, they acknowledged the confusion and switched my account to a 'lifetime free plan,' but they refused to issue a refund for the charge. This approach feels misleading and unjust. They seem to be compelling users to retain a product that is only average, even if customers do not wish to continue. I strongly recommend steering clear of this platform.

1
Date of experience: Dec 16, 2025
Ezekiel Walker
AVOID AT ALL COSTS!!! Initial fee turned into an unwanted monthly subscription

AVOID AT ALL COSTS!!! They advertised a one-time fee, but I was unexpectedly enrolled in a monthly subscription that I never agreed to or authorized. Like others have mentioned, this is a SCAM!!!

1
Date of experience: Dec 05, 2025
Nathan Long
AVOID AT ALL COSTS!!!

AVOID AT ALL COSTS!!! They advertised a one-time fee but then enrolled me in a monthly subscription without my consent. Like others have mentioned, this is a SCAM!!!

1
Date of experience: Dec 05, 2025
MS69
I Got Duped

I got duped. They advertised a low initial cost, but failed to mention a monthly subscription fee, resulting in a total of 120 taken from me.

1
Date of experience: Dec 04, 2025
Ellwood H.
Scammers Alert

Scammers Alert. I purchased a one-time service for a small fee, but three days later they charged me a significantly higher amount. I didn't realize until later that they had charged me again. They took a total of 1100 from me. When I reached out, they claimed their policy only allowed a refund of the most recent payment. DO NOT ENGAGE WITH THEM.

1
Date of experience: Dec 01, 2025
Iggy Adams
Unethical Business Practices

Unethical business practices with outrageous fees. It's disgraceful.

1
Date of experience: Nov 28, 2025
Fraudulent Company

Fraudulent company. They take your money while hiding subscription details in fine print, signing you up without your knowledge or consent.

1
Date of experience: Nov 28, 2025
MP40
Beware of Hidden Subscriptions

Beware of hidden subscriptions. They are scammers.

1
Date of experience: Nov 28, 2025
Sharleen T.
Deceptive Practices

Deceptive. They lure you with a low price but bury the fact that you’re signing up for a monthly subscription in fine print. This is unethical and wrong.

1
Date of experience: Nov 27, 2025

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