I canceled my trial after just one day, well within the trial period, but I was still charged the full amount.
When I checked the dashboard, it showed that the cancellation was not completed. Customer service then told me that I must not have read the instructions properly. However, I clearly canceled the subscription, and regardless of what the dashboard later showed, I was still charged after taking action to cancel.
While the product itself was decent, the billing process and handling of the cancellation were frustrating and concerning. I recommend taking screenshots and documenting every step if you decide to sign up.
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