My experience with the platform has been very disappointing. I encountered unexpected fees due to a bug on their site. When I reached out for support, I received an arrogant response that focused on their policies without addressing the bug I reported, and there was no apology or solution offered. Beyond the fees, there were numerous spam emails that disregarded customer privacy, and many questionable festivals. The platform needs to treat its customers with more respect. I hope for more competition in the market, as it currently feels like a monopoly, which has led to poor behavior. I will limit my use of this site in the future.
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