The actual product works well what is not as clear are the payments to be made. I bought what I thought was a years subscription for Filmora through Wondershare. Within days a second payment was taken from account my for a "renewal" payment. This payment actually turns out to be a subscription fee for effects and plugins. If you miss the email that says this payment is due you may find it confusing at best but also past their refund policy timing. This adds 50% to the cost within additional "renewa"l at their whim. Most unsatisfactory.The Customer service team have been quick to reply and have refunded the amount paid for the 'renewal' subscription to Effects + They state that they have sent the concerns that I expressed regarding purchases by default, to the relevant departments. I have only sought transparency and clarity that would serve a good software program and customers appropriately.
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Wondershare offers Video Software, PDF Tools, PC Utilities for Mac and Win users to convert & edit videos, photos or PDF files, make photo slideshow etc.
