I would definitely not recommend this product. When it works it is actually good, but I found that constant project stopping glitches would suddenly appear from nowhere, and the help you get is dreadful and time wasting. I uninstalled and reinstalled Filmora 3 times, on the instructions of the helpline, all for different glitches. The final glitch was the Audio Ducking not working. I told the helpline (which I am convinced is AI - I asked the question but never got a reply) that I cannot just keep reinstalling. It's a bigger issue. I was spending more time trying to fix issues (or work around to save time) problems then editing for my travel vlog, while on the road. Eventually help gave me instructions to send a compressed log to them. I followed instructions but the log did not automatically compress as it should have, but was repeatedly asked to redo the same thing. To cut a long story short, after weeks of this, I managed to get them what they wanted. The reply was that the technicians claim that the Audio Ducking is working , but I need to make some adjustments. I had already told the helpline that I had previously manipulated those same adjustments, but they did not help. The audio ducking is NOT working, you can hear it on my channel posts (I tried too refer help to that - no interest). I have now given up as I cannot waste more time with useless and time consuming help, and have started to use another program. I will write off the balance of my subscription, and given the time it took to get no help tells me I have absolutely no chance of even discussing a refund. Life is too short.
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Wondershare offers Video Software, PDF Tools, PC Utilities for Mac and Win users to convert & edit videos, photos or PDF files, make photo slideshow etc.
