Absolute scam!! Trash software with no support whatsoever. DO NOT DOWNLOAD!!!I downloaded this crap program so I could screen record as it was recommended an a google search. I have the program installed on my laptop. I opened it & it updated to the latest version. I chose the screen record option. The screen record dialogue box opened. I started it. It counted down from 3, 2, 1, & started recording (supposedly). After I finished, I could not find my video anywhere & did not see anywhere to stop the screen recording. Thought I did something wrong. Tried again. Same result. Tried a 3rd time. Same result.After wasting about 1 1/2 hours of my life, I tried to contact customer service. Got the number & called. They said it would be about a 5 minute wait. A little over 4 minutes into the call, a recorded voice came on & said no one was available to help me. The phone hung up. I called back several times but got the same recording telling me no one was available. I called from a different phone & got the original 5 minute wait recording. After a little over 4 minutes, I got the same no one is available recording. When I called back it went straight to the no one available crap. This program is a total waste of time & there is no customer support. DO NOT DOWNLOAD!!!!! In regards to Wondershare Filmora's reply. You were not willing to help me until I posted a negative review. Correct the issues & maybe you can assist another customer when they need it. I have uninstalled the program & have no further use for it. This is classic company not providing basic customer service but replying to a complaint to make it appear that they are doing everything they can to help. Nobody is fooled. Consumers see this type of tactic every day. Nice try but goodbye.
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Wondershare offers Video Software, PDF Tools, PC Utilities for Mac and Win users to convert & edit videos, photos or PDF files, make photo slideshow etc.
