After two years of using this software for my basic editing, I wish not to renew this year but struggling to cancel my subscription: one happened to forget the password so, upon reaching out to customer service, the realisation that AI has replaced people confirms one's decision to leave. The problem now is that the website should email a code to change the password of the account in order to access it, but the code is never sent. This is already material for Ombudsman, though I hope not to have to escalate it. Can any living person contact me please to sort this out in due course, before renewal day gets any closer? Many thanks.
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Wondershare offers Video Software, PDF Tools, PC Utilities for Mac and Win users to convert & edit videos, photos or PDF files, make photo slideshow etc.
