I downloaded Filmora to test it, based on their 7-day money-back guarantee. I canceled and uninstalled the software within an hour, but was still charged.I contacted support right away by email and phone. No response. Their support system is a joke — just a chatbot repeating “I do not understand your request.”My refund request was denied with no explanation, even though I acted well within the trial period.Be warned:* Canceling the trial doesn’t stop the charge* Support is non-existent* Refunds are nearly impossibleI’ve now filed a dispute with my credit card company and submitted a complaint to the BBB.Look elsewhere for video editing software that honors its trial policy and treats users fairly.
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Wondershare offers Video Software, PDF Tools, PC Utilities for Mac and Win users to convert & edit videos, photos or PDF files, make photo slideshow etc.
