I am updating my review because I finally got a refund. Here is my issue:It took SO much for me to finally get a refund. I also haven't seen the refund yet because they said it takes 15 days- maybe longer. So, we'll see. Make sure you know exactly what youre getting. Their softward purchasing process is super confusing. They are not upfront with the cost. And there is no cost they show you, then you verify. You'll verify, thinking it's monthly or a free subscription, then they charge you $100-$200 like me. It was charged to a card I don't use, so I never saw the charge until a month later. Their customer service is awful. They send you all canned responses and pretty much say "review our policies"Why would I review your policies to look for holes that make you scam people? Why would I waste my time (more than I already have) because you can't do customer service well? That's like saying "Review our policies! I know we told you it was a monthly charge, and that's the button you clicked on, and that's what you verified, but jokes on you because our POLICIES state that we actually can charge you $1000. Ha Ha. Sorry for your loss. But, it's all in our policies." Like, no.... I still think the majority is a scam and they trick peopl ebecause they are not full transparent. There should be a page saying flat out:THIS is what you are buying.THIS is how much it will charge.THIS is what you will get. But they don't. They give you a long breakdown sheet of things the software has, but no price. Then, you contact an AI bot. Then you're sent to a ticking system. THEN, someone that doesn't read what you write will just say "read our policies". Its all very sad and annoying. I used to use filmora years ago and always loved the product. But whatever has happened in recent years is tanking the brand. So if you want to battle AI bots, have none of your questions answered sincerely without gas-lighting you, and take literally forever to finally get someone to READ what happened, then this is the product for you.
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Wondershare offers Video Software, PDF Tools, PC Utilities for Mac and Win users to convert & edit videos, photos or PDF files, make photo slideshow etc.
