I used to love this product. But with their new upgrade, they automatically changed me from $35 a year to $150 a year and took away a bunch of functions, making the program super glitchy and frustrating to use. I used to have unlimited functions. But now, of course, they’ve moved me to monthly credits. The only support available is an AI bot.
I feel deeply betrayed by them after being a customer with them since the very beginning. I am actively searching for an alternative. They’ve left me with a horrible taste in my mouth.
Update (3/19/26): Wondershare responded "...We understand how disappointing it can feel when changes to pricing, features, or performance do not meet your expectations..."
A 500% increase with no notice through my auto-bill subscription is not a simple change to pricing. It's absolute extortion. I can't speak to a real human about this, only to an AI bot,.
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