I ordered a replacement glass cook top for my Samsung stove. I was told they had it in stock. My order was confirmed January 29, 2026. The original shipping date was the 13th. Still didn't understand why the long wait to be shipped, but ok. I gave them a chance. When the 13th came, it was changed to the 18th. Here it is February 18, 2026, and my item has NOT been shipped out yet!!! Oh, but wait, guess what!!! The shipping date was changed AGAIN to now the 25th. Not only is this completely ridiculous, but truly unacceptable!!! The only thing I've received from Filters "NOT" Fast, is an overwhelming amount of advertisement emails!!! (24 to be exact) I WILL be calling when they open up in the morning to request a FULL refund!!! I'll take my business somewhere else, where I'll be a valued customer. 🤬
I highly recommend do NOT use this place for anything!!!
UPDATE as of 2-18-26@12:39
I just got off the phone requesting a full refund. I was informed that it would take ANOTHER 3 - 7 DAYS for them to review my order before a refund could be issued. THIS IS UNACCEPTABLE!!!
I WILL NEVER GIVE FILTERS "SLOW" ANY FURTHER BUSINESS!!! I HOPE NO ONE ELSE MAKES THE MISTAKE DEALING WITH THIS COMPANY AS I DID!!! 🤬🤬🤬
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