I have had several loans through FinChoice, and everything went well. However, when I lost my job, through no fault of my own, and informed FinChoice, the problems began. They started calling me many, many times per day - up to 22 times. I answer the call, often no one speaks, and when they do, they listen and say they will keep phoning me until I make an arrangement with them, which I cannot do without an income. I wrote to them requesting that they only contact me via writing, and still, I get calls. This is negatively impacting my life. I have ended up swearing at them and losing my temper, which is not great, but this is really an untenable situation.
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We started in 2006 as a proud member of the HomeChoice family who wanted to offer their highly-valued customers extra financial help. In 2021 we joined the Weaver FinTech Group, a stable of fintech businesses driving growth through innovation and customer insights with a digital-first mindset.