Angry .....
Im demanding for immediate cancellation of the loan and Pay Just Now agreement in partnership with FinChoice, as well as the removal of the debit mandate on my account.
I did not apply for this loan. Someone else used my personal details without my consent. I have already requested cancellation via email and WhatsApp, but no action has been taken. This lack of response constitutes poor service and is unacceptable.
In terms of my consumer rights, I formally withdraw any consent to this agreement and to any debit order deductions. Should you fail to remove the debit mandate immediately, I will escalate this matter to the National Credit Regulator (NCR), my bank for a debit order dispute, and any other relevant regulatory authority.
Please confirm in writing within 24 hours that the loan, pending application, and debit mandate have been cancelled.
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We started in 2006 as a proud member of the HomeChoice family who wanted to offer their highly-valued customers extra financial help. In 2021 we joined the Weaver FinTech Group, a stable of fintech businesses driving growth through innovation and customer insights with a digital-first mindset.