My move was carried out brilliantly by Fabian & Chris in Belfast, and I left them a 5-star review supported by your excellent customer care team. However, I paid your company over 4 weeks ago on the understanding that you would manage the service, including ensuring the contractors were paid. The agreed payment date to them of 14th September has passed, and they still have not received what they are owed.This constitutes a breach of contract and misrepresentation of services: I paid your company not only for the introduction but for the handling of the move, which included settling with the movers. Since you have failed to perform your obligations, I am legally entitled to dispute this transaction with my card issuer under the chargeback rules for services not provided as agreed.If timely payment to the movers is not made, I will initiate a chargeback to recover my funds and pay them directly. It’s a poor show to not pay your contractors on the ground who are your entire business model. Please make this right ASAP.
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Find My Man and Van is a managed marketplace that provides pre-vetted man and van services across the UK.
We operate a single, central platform that connects customers directly with trusted local operators, while maintaining oversight of service standards, availability, and booking experience.
Unlike directories or comparison sites, we do not list open options for users to evaluate independently.
Every booking is handled through our platform, with service providers operating within defined quality, pricing, and availability controls.
Our role is to make booking a man and van service simple, reliable, and consistent.
Customers receive clear service options, transparent pricing, and direct booking without needing to compare multiple external providers.
We focus on short-notice moves, local transport, and flexible van services in major UK cities, supporting thousands of bookings each month through a unified marketplace experience.See more