I am a new artist on this platform and joined at the start of the holiday season to promote my art. Unfortunately, almost all my customers faced significant issues with the site, some so severe they couldn't complete their orders! Additionally, the support for my customers was very inadequate. I’m extremely disappointed and am seriously thinking about removing all my images from the platform. Quality concerns: The 'Tapestry' product is not a real tapestry and should be clarified in the description or removed entirely. My customer was very let down! Puzzle issue: I purchased a puzzle for my daughter, but it had a strong chemical smell when they tried to use it. Shouldn't non-toxic glue be used in puzzle production? Especially given the high price of the puzzles. Technical problems: Several customers struggled to log in from Apple devices. One client faced issues at checkout as the form kept reloading, preventing her from completing her order! This is unacceptable! Customer support issues: When I reported the tapestry quality issue, I received no response. Similarly, my client got no reply regarding her login problems. This is unacceptable!
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Fine Art America is the premier online marketplace for buying and selling fine art originals, fine art prints, framed prints, stretched canvas prints, posters, and greeting cards. It's also the easiest way to stay in touch with your local art scene! Our interactive website is designed to bring together fine artists, fine art galleries, and fine art collectors by providing power tools to all three groups. Artists and galleries are able to promote their latest releases and upcoming events. Collectors are able to view our comprehensive fine art directory and request bids from local galleries.See more
