Communication with your organization was very challenging. Jake was a great person to work with, but it was difficult to obtain information on confirmation regarding shipping. We were told that our product would ship on Monday, 10/21 and did not receive it. Our event was on 10/22 and I had to make multiple attempts to track down when it would arrive. Packaging was very sloppy when it arrived and inconsistent. The awards themselves were very nice, but not sure if we would use your services again.
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