Delivery issues and lack of communication. I ordered Champagne for Christmas but faced difficulties reaching out regarding shipping and delivery dates through phone, live chat, and email. My order wasn't dispatched to the courier service even after 6 full working days. I finally received an email on December 30th stating that (a) the company was closed for Christmas and New Year, (b) my order hadn't reached the courier, and (c) they would address my missing order or issue a refund when they reopened in January. At least I received the refund today. What kind of company operates like this?
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Fine Wine Direct is the UK's best online fine wine shop. A superb range of fine wines from all over the World including Champagnes and Spirits. Profit from fine wine investment service and get free expert advice.
