The agents were unprofessional and dishonest, claiming to fix my issues without any results. They had my banking information on file, which was a major mistake on my part. I was charged multiple times, and when I called, they pretended not to see any transactions. I even offered to send proof. After speaking with six representatives with no resolution, their attitude was rather unpleasant. One even told me to contact my bank instead of them and claimed she couldn't remove my banking information, raising concerns. I contacted my bank, and they agreed to start a dispute and update my information. It seems they are outsourced and only know how to follow a script. There are better and more affordable options out there; I recommend being cautious with this service.
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