The support team was unprofessional and dishonest, claiming to resolve my issues without any results. They had my banking information on file, which was a significant error on my part. I was charged multiple times, and when I reached out, they feigned ignorance about the transactions. I even offered to provide evidence. After speaking with six representatives and getting nowhere, their demeanor was quite unpleasant. One even suggested that I contact my bank directly and claimed she couldn't delete my banking information, which raised concerns. I contacted my bank, and they agreed to initiate a dispute and update my banking details. It seems they are outsourced and only follow scripts. There are more reliable and cost-effective options available elsewhere, so I advise caution with this service.
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