finnlines.com

2.3
2.3 Based on 3 reviews

Die kombinierten Passagier- und Frachtfähren von Finnlines fahren ganzjährig über die Ostsee und verbinden Deutschland, Finnland, Schweden und Polen. Die komfortablen Finnlines-Fährschiffe bringen die Passagiere einmal täglich von Lübeck-Travemünde nach H...

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A Disappointing Experience with the Service

It seems the service has a poor attitude towards its customers, despite having friendly personnel. Here are three main issues that highlight this: Internet (1/2): The ship utilizes a mobile 5G antenna via satellite that activates automatically in international waters. If your phone has automatic network selection enabled, it will switch to this network, which may lead to significant charges from your provider without any prior warning. Internet (2/2): Charging €7 for an hour and €20 for 6 hours of subpar WiFi in 2025 is simply unacceptable. Meal options: While the buffet offers a decent variety, the scheduling is problematic. Breakfast and lunch are combined into a 'brunch' available for a very limited time (09:30-12:30), making it impossible to enjoy both a proper breakfast and lunch. Plus, with dinner at 18:30, many may feel pressured to opt for the costly cafeteria option. This is frustrating given the meal package's price. Additionally, if you plan on having a second dinner, be prepared to find the soda machines covered, as the service seems intent on maximizing profits. Cabins: Like the rest of the ferry, the cabins show their age. They are reasonably comfortable but do not meet modern standards, especially considering the price. Cleanliness was also an issue; during my outbound journey, I found my toilet uncleaned. For me, this will be a one-time experience, as I would not choose this service again, even if the alternative means a long drive through the Baltics or Sweden.

1
Date of experience: Dec 05, 2025

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Business Details

  • Die kombinierten Passagier- und Frachtfähren von Finnlines fahren ganzjährig über die Ostsee und verbinden Deutschland, Finnland, Schweden und Polen. Die komfortablen Finnlines-Fährschiffe bringen die Passagiere einmal täglich von Lübeck-Travemünde nach Helsinki und dreimal täglich von Lübeck-Travemünde nach Malmö. An Bord der Schiffe können die Passagiere zwischen verschiedenen Kabinenkategorien wählen. Für Reisende, die eine preisgünstigere Variante bevorzugen, werden zudem Ruhesessel angeboten, die je nach Schiff und Saison buchbar sind. Während der Überfahrt stehen den Passagieren auf allen Schiffen unter anderem ein skandinavisches Buffetrestaurant, Bars, ein Kinderspielbereich, ein Shop und eine finnische Sauna zur Verfügung.See more

  • email passagierdienst@finnlines.com
  • call +494511507443
  • language https://www.finnlines.com/de

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