I am from a country that allows visa-free visits to Germany, but obtaining the documents for a longer visa is taking time, and I urgently need access to my funds. I attempted to upload my documents to the bank to access my money, but a specific stamp/document is required that I cannot physically obtain. I reached out through the document submission process but received the same automated response repeatedly. I also tried messaging the help bot and calling the helpline, only to get the same generic answers. They mentioned they couldn't assist because they are not part of the relevant service. I emailed the helpline, and again received a generic response. They didn't even address my actual issue. Overall, I strongly advise against this company, as they are unable to help with any issues and seem unwilling to listen.
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Fintiba is a specialised Fintech-Hybrid, located in the heart of Frankfurt am Main in Germany. We strive to be the first point of contact and a trusted partner for anyone who wants to study and work in Germany. Fintiba offers everything internationals need in one convenient solution: blocked account and health insurances tailored to your individual needs, accommodation and language offers, a German SIM card, current account options and much more. We are the most experienced fully digital provider on the market and our products are accepted by German authorities & universities.See more
