The initial payout process was problematic. I attempted to update my bank details, but was informed it wasn't feasible due to technical difficulties with the banking partner. It took nearly 15 days to finalize the transfer, leading to various issues, including needing to borrow money. The second payout was due on the 30th of last month, and today is the 2nd of the current month, with no transfer in my account, causing complications with my payments and subscriptions. The automated support indicated I would receive the funds within 2–3 working days, yet here I am at the end of the third working day, feeling as though I'm pleading for my own money. I do not want another generic automated response. What I truly need is timely, reliable action. Please deliver the service you promise and respect your customers’ expectations.
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Fintiba is a specialised Fintech-Hybrid, located in the heart of Frankfurt am Main in Germany. We strive to be the first point of contact and a trusted partner for anyone who wants to study and work in Germany. Fintiba offers everything internationals need in one convenient solution: blocked account and health insurances tailored to your individual needs, accommodation and language offers, a German SIM card, current account options and much more. We are the most experienced fully digital provider on the market and our products are accepted by German authorities & universities.See more
