I reside in Ireland and was informed that my parcel would arrive in 3 days, but it took 18 days after placing my order. This was quite disappointing, especially given the £6 delivery cost. The support team was not very helpful and came across as somewhat rude. In response to their reply, I want to clarify that I was not notified of any delays or changes in dispatch when I placed my order. While I anticipated some delay due to the holiday season, advertising quick Irish delivery only for it to take 18 days is unreasonable. Additionally, when I emailed the service about the expected arrival, I was assured it would be here by January 7th, which it was not.
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