Poor customer treatment! I returned a bag in mid-August and have proof of posting. Despite sending numerous emails with tracking information, I have not received any response. I tried calling their office, but no one answers. This is unacceptable, and I will not buy from them again.
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We are a handbag and accessories brand who care deeply about fusing fashion with function to elevate your everyday style. We believe a Fiorelli handbag is not just an accessory, it’s the finishing touch to an outfit and a trusty companion to carry your essentials in style.
Fiorelli is a non-leather accessories brand and we are proud to not use animal products.
Our all-female London based design team strive to combine functionality and quality to create desirable and affordable styles that keep you feeling stylish and organised, whatever the occasion. The team are meticulous when it comes to the detail and each style is created to stand the test of time.
We are proud of what we create and are deeply committed to our values of quality, functionality and authenticity in everything we do.
These are fundamental to our brand and allow us to create products you love as much as we do.See more
