Complete disappointment! After being a loyal customer for over ten years, I was charged for an entire month of internet service after my move. I mistakenly canceled my service before the previous month ended, but just two days into the new billing cycle. Just a heads up... They do not prorate charges. I wish I had switched providers years ago. It's frustrating to think about all the money I wasted. I'm now saving almost $100 each month with a different provider.
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