fireangel.co.uk

4.6
4.6 Based on 559 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Jaime Sanders
Worst investment I ever made

I had wireless smoke and carbon monoxide alarms installed 5 years ago by my electrician. Out of the blue they started beeping and wouldn't stop. Nobody could sleep and the dog was going mad. Contacted customer service immediately and they took 2 weeks to get back, at which point they only advised to follow the troubleshooting steps I had told them I had already tried. I advised of same and they took another 2 weeks to reply. By this stage I had had to dispose of the units and replace them because of the disruption and safety. I advised then of this and said because of it they would not be able to provide support. I had got these so I wouldn't have to worry about replacing batteries in the standard ones. The worst decision and waste of money ever.

1
Date of experience: Feb 01, 2023

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More